Free Tier Limits
Everything works on the free plan. The only cap is how many customers you keep on the books at once.
YardPath is free for up to 10 customers, with no time limit and no card. It isn’t a stripped-down version of the app, it’s the same app with one cap.
What the limit counts
The limit counts your non-archived customers, and nothing else:
- Archiving a customer frees a slot right away.
- Reactivating an archived customer consumes a slot, so reactivating is blocked while you’re at the limit. Archive someone else first, or upgrade.
- Whether a customer is marked active for lawn or snow makes no difference. Archived or not is the only question.
Nothing is deleted when you’re at the limit. Every record you’ve created stays exactly where it is.
What still works at the limit
Everything else. Within your 10 customers you get the whole app:
- Scheduling, recurring visits, and rescheduling
- Route optimization and running your route
- Mileage tracking and your mileage export
- Invoicing, payments, and credit
- Customer notifications
- Expenses, finances, and reports
- Data export and restore from backup
There are no other caps: no limit on jobs, invoices, trips, or reports, and no feature that’s held back for paying operators.
What’s blocked
Exactly three things, and only while you’re at or over 10 non-archived customers:
- Adding a new customer.
- Importing customers from Contacts, if the selection you picked would take you past the limit. The import is blocked as a whole, YardPath won’t quietly import part of it.
- Reactivating an archived customer.
How to lift it
Two places, and only two, YardPath doesn’t nag you with banners or badges:
- The Upgrade button that appears next to the disabled add control on the Customers tab when you’re at the limit.
- Settings → Subscription.
Either one opens the same upgrade sheet, with the monthly and annual plans and Restore Purchases if you’ve subscribed before.
Free tier vs. a lapsed subscription
These are the same thing as far as the app is concerned. If a paid subscription lapses, expires, or is canceled, YardPath falls back to the free tier, it does not become read-only, and it does not lock you out. You keep full access to view, edit, and export everything; the 10-customer cap simply applies again.
If you’d already grown past 10 customers when the subscription lapsed, none of those customers go anywhere. You just can’t add an eleventh (or a twelfth, and so on) until you resubscribe or archive your way back under the cap. YardPath mentions the lapse once when it notices, then leaves you to work.
See Subscription & billing for plans and billing, and Managing customers for archiving.